By using our services, you acknowledge and agree to the practices detailed in our Privacy Policy. You also consent to the collection and processing of your personal data in compliance with GDPR. Please take the time to review it carefully, along with Connectstreamer's Terms and Conditions of Use.
- Overview
- Child Privacy Protection
- Personal Data Collection and Usage
- Information Sharing with External Parties
- Communication Practices
- Marketing and Promotional Activities
- Cookies and Tracking Technologies
- Third-Party Service Integration
- Third-Party Website Integration
- Protection of Personal Data
- Data Retention Policy
- Monitoring and Preventing Misuse of Services
- Legal and Regulatory Compliance
- Rights to Access, Correct, and Delete Data
- Policy Updates and Changes
1. Overview
The Company (referred to as "we," "us," or "our") provides this Privacy Policy to outline how we collect, use, and share information from individuals who visit our website at connectstreamer.com (the "Website") and use our related services. For more details about our company, please visit our company site.
We understand the importance of your privacy and are committed to protecting your personal information. This Privacy Policy explains why we collect your data, how we use it, whom we may share it, and the measures we take to ensure its security and confidentiality.
2. Child Privacy Protection
We prioritize the privacy of children and do not knowingly collect or request personal information from individuals under the age of 18. If you are under 18, please do not provide any personal details, such as your name, address, phone number, or email. Submitting personal information to the Company is strictly prohibited for anyone under this age.
If you suspect that we may have inadvertently gathered information from an individual under 18, please reach out to our Customer Support team at support@connectstreamer.com. Upon discovery of such data collection without appropriate parental consent, we will take immediate action to deactivate the account and delete all related personal information.
3. Personal Data Collection and Usage
To provide seamless streaming, enhance user experience, and maintain service quality, we collect and process personal data based on the following legal grounds:
- Consent: For marketing communications and personalized recommendations.
- Legitimate Interests: To optimize streaming performance, enhance platform functionality, and prevent misuse.
- Contractual Necessity: For billing, payment processing, and fulfilling service agreements.
- Legal Obligations: To comply with relevant laws and regulatory requirements.
Data Collection and Usage
We gather data on how you interact with our platform to improve functionality, enhance user experience, and optimize service quality.
Personal Data We Collect:
- IP addresses
- Device specifications (e.g., mobile, tablet, or smart TV models)
- Operating systems and browser types
- Streaming habits (e.g., viewing history, watch times, skipped content)
Non-Identifiable Data We Collect:
- Pages visited within our platform
- Content accessed, streamed, or downloaded
- Domain names of visitors
- Interaction data (e.g., clicks, navigation, search queries)
How We Use This Information:
- Service Optimization: Ensuring smooth playback, minimizing buffering, and adapting video quality based on device and internet speed.
- Personalization: Recommending content based on watch history and preferences.
- Internal Analysis: Monitoring traffic patterns and user behavior to improve platform performance.
- Third-Party Reports: Aggregating non-identifiable data into statistical insights for marketing, advertising, and research purposes.
Additionally, we or authorized third parties may collect data on your online activities across devices (e.g., phones, tablets, smart TVs) and services. However, we have limited control over third-party opt-out mechanisms.
Use of Cookies
Cookies are essential for delivering a personalized and uninterrupted streaming experience. These small data files, stored on your device when you visit our platform, help us:
- Track your watch history and preferences for a tailored experience.
- Remember your progress in a show or movie for seamless resumption.
- Store a unique ID to identify you anonymously in our database.
- Distinguish between new and returning users for better service.
- Recommend relevant content and advertisements based on viewing habits.
- Adjust streaming quality based on your network conditions.
Some cookies are essential for accessing features like account management and video playback. Additionally, third-party partners—such as advertisers and analytics providers—may use cookies. However, we do not have access to or control over these third-party cookies.
If your browser is set to alert you before accepting cookies, you will receive notifications for each one. You may choose to disable cookies through your browser settings, but doing so may limit access to key features, including personalized recommendations and playback resumption.
4. Information Sharing with External Parties
We value your trust and are committed to handling your personal data responsibly. While we may share your information in specific circumstances outlined below, we implement strict security measures to ensure your data is protected and handled in compliance with this Privacy Policy and applicable laws.
1. International Data Sharing
Some of our affiliates or third-party partners operate outside the European Economic Area (EEA) in regions where data protection laws may differ. Before sharing your personal data with such entities, we implement appropriate safeguards, such as contractual agreements—to ensure your data is handled securely and in compliance with this Privacy Policy.
2. Circumstances Under Which We Share Personal Data
We may share your personal data in the following scenarios:
(a) With Your Consent
We may share your personal data with third parties when you explicitly provide consent. For example, if you choose to link your account with third-party platforms like Facebook or opt-in to specific marketing features.
(b) For Billing and Payment
To process transactions and subscriptions, we may share billing and payment details with our payment providers. Please note that your payment details are stored and processed by the payment provider, which handles them in accordance with its own Privacy Policy.
(c) To Facilitate Services
We may engage third parties to perform specific services on our behalf, such as content delivery, analytics, customer support, or advertising. These partners only have access to the data necessary to perform their duties and are required to comply with this Privacy Policy.
(d) Legal Obligations or Protection
We may disclose your data if required to:
- Comply with legal obligations, such as court orders or applicable laws.
- Enforce this Privacy Policy or our Terms of Service.
- Protect the rights, property, or safety of our company, users, or others.
This may include sharing data with organizations for fraud prevention or credit risk reduction purposes.
(e) Business Transactions
In the event of a merger, acquisition, or sale of our business or assets, your data may be transferred to the acquiring entity.
(f) Rights Holders
We may share de-identified, aggregated data with rights holders whose content is licensed on our platform. This ensures accurate royalty calculations and does not directly identify you unless you have explicitly opted in.
(g) Dispute Resolution
If you contest charges or transactions, we may share your data with your financial institution or payment processor to help resolve the dispute.
(h) Marketing and Advertising
With your explicit consent, we may share non-identifiable data, such as cookie information or anonymized usage data, with advertising partners to:
- Deliver targeted advertisements that align with your interests.
- Promote events, products, or services offered by our advertisers or us.
We may also combine your data with other aggregated information to generate demographic insights (e.g., user age groups or locations) to help advertisers or sponsors reach relevant audiences.
3. Anonymized and Aggregated Data
We may aggregate and anonymize data so that it no longer identifies you. This anonymized data may be shared with partners for research, analysis, or marketing purposes.
4. No Sale of Personal Data
Except as described above, we will not sell your personal data to third parties or allow third parties to use it for their own purposes without your consent.
5. Communication Practices
If you have provided us with your email address or phone number, we will use this information to communicate with you regarding matters essential to your use of our streaming service, in compliance with local laws and regulations in Cyprus. These communications may include, but are not limited to:
- Payment receipts and transaction confirmations.
- Updates or changes to the streaming service features.
- Modifications to the Terms of Service or this Privacy Policy.
These communications are designed to ensure your continued access to and enjoyment of the service while aligning with your preferences, this Privacy Policy, and applicable Cypriot laws.
Third-Party Communications
We will not use your contact information to send you promotional messages about third-party services unless you have expressly opted in to such communications.
Essential Service Notifications
Certain essential communications, such as account verification, payment confirmations, technical updates, and security alerts, are necessary to ensure the smooth operation of our streaming platform. Since these are integral to the functioning of the service, opting out of these specific notifications is not possible.
6. Marketing and Promotional Activities
If you have opted in to receive promotional communications, we may send you information about our products, services, and events that we believe may be of interest to you. This may include:
- Details about upcoming content or new releases.
- Information about artists or creators featured on our platform.
- Newsletters with updates about our streaming service and features.
We will not email you information about third-party services unless you have explicitly expressed interest in receiving such content. However, please note that certain events hosted or sponsored by us may involve third-party partners, and related communications may reference these partners.
7. Cookies and Tracking Technologies
Cookies are small files placed on your device that allow streamercloud.net and its partners to recognize your device when you return to our website. They help us provide essential functionalities such as log-in access, personalized content, and insights into how our website is used.
We use both temporary ("session") cookies, which expire when you close your browser, and persistent cookies, which stay stored on your device until deleted or they expire.
Types of Cookies We Use
- Strictly Necessary Cookies
These cookies are essential for the proper operation of our website. For example, they enable secure log-ins and access to protected areas of the platform. - Analytical/Performance Cookies
These cookies help us analyze the number of visitors and their interactions with the website. This information allows us to enhance the functionality and usability of the platform, making it easier for users to find what they need. - Functionality Cookies
These cookies recognize you when you return to our website. They enable us to personalize your experience, such as greeting you by name or remembering preferences like language or regional settings. - Targeting Cookies
These cookies track your visit, including pages viewed and links clicked. We use this data to make the website and advertisements more relevant to your interests. Where you have explicitly consented, we may share this information with third parties for this purpose, as detailed in our Privacy Policy. - Managing Cookies
You can manage or delete cookies through your browser settings. By adjusting your browser settings, you can block cookies from being placed or refuse some or all cookies. However, please note that blocking all cookies (including essential ones) may limit your ability to access certain features or parts of our website. - Third-Party Cookies
In addition to our own cookies, we also use third-party cookies, such as those from Google Analytics, to gather anonymous usage data and optimize our services. For more information on how Google Analytics collects and processes data, please refer to Google's Privacy Policy.
8. Third-Party Service Integration
We use Google Analytics, provided by Google Inc. (US), on our website to generate anonymous usage statistics. If you have concerns about the use of Google Analytics, you can block it by installing a browser plugin. A plugin for the most common browsers is available here: http://tools.google.com/dlpage/gaoptout. For more details on how Google handles your personal data, please refer to Google's Privacy Policy.
9. Third-Party Website Integration
We may include links to third-party websites. However, connectstreamer.com cannot control or be held liable for the privacy policies or content of these third parties. For more information on how these third parties process your personal data, please refer to their respective privacy policies.
10. Protection of Personal Data
We implement appropriate technical and organizational measures to protect your personal data from unauthorized or unlawful processing, as well as from accidental loss, destruction, or damage. Your personal data is securely stored on protected equipment, with access restricted to a limited number of authorized personnel. Only individuals with a legitimate reason may access your personal data.
However, please note that the transmission of your personal data over the Internet is not entirely secure. While we take every precaution (through the use of appropriate security measures) to protect your personal data, we cannot guarantee the security of data transmitted to us online. You acknowledge that any transmission of your personal data is at your own risk.
11. Data Retention Policy
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Once the data is no longer needed, it will be securely deleted, anonymized, or access to it will be blocked, in compliance with applicable statutory data retention requirements.
12. Monitoring and Preventing Misuse of Services
If we suspect any misuse of the Services, we may merge the personal data collected under this Privacy Policy with other relevant information to assess the scope of the misuse and identify those responsible.
13. Legal and Regulatory Compliance
This Privacy Policy is in compliance with the General Data Protection Regulation (GDPR) and the Cyprus Data Protection Law of 2018, which offers additional guidelines for personal data protection within Cyprus. We are committed to managing personal data in line with this Privacy Policy and all relevant data protection laws and regulations. If you believe your rights under GDPR have been infringed, you have the right to file a complaint with your local Data Protection Authority.
14. Rights to Access, Correct, and Delete Data
If you have any questions regarding the personal data we hold about you, including requests for access, correction, or deletion, or if you wish to object to certain uses of your data, please do not hesitate to contact us. You can reach us, for example, by sending an email to support@connectstreamer.com. Please be aware that a fee may apply for accessing your personal data.
15. Policy Updates and Changes
The Services are constantly evolving, and future updates may impact the personal data we collect and how we process it. As a result, this Privacy Policy may be updated to reflect these changes, adjustments to legal requirements, or enhancements in our data handling practices.
We encourage you to periodically review this Privacy Policy for any updates.